PROFESSIONAL EXPERIENCE
Agile Work Solutions
Principal CEO
Since 2013, Jerome has been providing growth coaching services to businesses and organizations globally, focused on leadership development, executive coaching, business consulting conflict resolution. He is a Professionally Certified Coach (ICF), has a Master's Degree in Leadership, Bachelor's Degree in Business, is a Certified Human Resoources Professional (CPHR) and Qualified Mediator (ADRIC).
City of Richmond
Emergency Programs Coordinator
Supported the development and revision of city emergency policies and programs. Led the redevelopment of the Emergency Social Services Program. Responded to city emergencies 24/7 in support of emergency social services for displaced residents. Certified Emergency Management Professional and Emergency Social Services Lead.
City of Richmond
Economic Advisory Committee, 2 Terms
The purpose of the Economic Advisory Committee is to provide City Council with feedback and advice on economic development strategic planning issues and initiatives.
City of Richmond
Emergency Programs Lead
Providing leadership in community emergency response, training program development, design of emergency exercises, pubic emergency preparedness presentations, researching and authoring industry articles. Emergency Programs mandate is to provide services to ensure the protection of life, public infrastructure, private property and the environment in the event of an emergency or disaster situation. Responded to city emergencies 24/7 in support of emergency social services for displaced residents.
BC Hydro
Business Deployment Lead, Business Operations Manager
Successfully led and managed a team of up to 25 support staff in 7 offices to provide integrated services to regional offices. Also Business Deployment Lead for transformation project focused on work management system to improve processes, performance management and overall field force productivity in drive to operational excellence with new operating model.
Air Canada
Product Performance Manager, Customer Service Manager
Dedicated nine years in management and leadership roles with Technical Services Division and Airport Operations providing relationship and contract management services, as well as business operations.
Canadian Airlines International
Airport Operations
From leading front-line employees in Airport Operations to working colloboratively on projects with Safety, Training and Flight Operations Departments in global operations HQ's, He led the development of policies and procedures for global ground operations.
